Neuron gives your handyman business its own local number, and an agent that picks up on it. Most of your calls are somebody describing a small job and asking whether you do it and roughly what it costs, and your agent can have that conversation while you are up a ladder with your hands full.
When a new customer texts
Your text agent
Sent by your agent
It answers with your prices for the jobs you see every week, and passes the customer to you when they want a day.
When the phone rings and your hands are full
Your voice agent
Your agent
Thanks for calling Dan Fixes It. How can I help?
Caller
Hi, I have a fence gate that sags and will not latch, and a couple of doors that stick.
Your agent
We can help with both. Is the gate wood or metal, and how many doors are sticking?
Caller
Wood gate, and three doors.
It gets the list of jobs, the address and when they are free, and texts you the whole thing the moment the call ends.
What it takes off your plate
Whether you do it, and roughly what it costs
Tell your agent the jobs you take, your hourly rate and your minimum, and it answers the question most callers open with.
The details you need before a quote
It asks what the job is, what it is made of and where it is, so your first reply to the customer is a number and a day.
Every address and photo in one place
The picture of the broken hinge and the address it belongs to are in the same thread, and search finds either one.
What comes with the number
- Your own local number, free, and it is yours rather than shared
- An agent that answers texts in your tone and takes calls while you are working
- Caller ID for texts and calls, so an unknown number arrives with a name
- Voicemail written out in the thread, under your own greeting in your own voice
- Every language, both ways: a customer texts in Spanish, you read it in English, and your reply arrives in Spanish
- Search across everything anyone has ever sent you
Every plan comes with a number and an agent, and the free plan has no card to enter. The plans are side by side on the pricing page.
Frequently asked questions
Can the agent quote my hourly rate and minimum?
Yes. It quotes what you quote, from your website or from what you tell it, and hands you anything it should not answer on its own.
Can customers text photos of the job?
Yes. Your business number receives ordinary text and picture messages, and they land in the same thread as the conversation.
Do I have to give up my personal number?
No. Neuron gives you a second number that lives in its own app, so your personal number stays personal. Your customers reach the business line and your family reaches you.
Does my customer need to download anything?
No. Your business number sends and receives ordinary text messages and ordinary phone calls, so anyone with a phone can reach you.
What does it cost?
Neuron is free to start, with a real number and 50 texts. Neuron Pro is $9.99 a month, or $6.99 a month billed yearly, for unlimited texting and a number you choose. Neuron Premium is $29.99 a month, or $239.99 a year, and makes your agent unlimited on calls, on texts and in a chat on your website.
