Neuron gives your training business its own local number, and an agent that picks up on it. You are with a client for most of the day, and the person asking about your rates during that hour gets an answer during that hour, in your tone, from what you have told it about how you work.
When a new customer texts
Your text agent
Sent by your agent
It answers with the rates and packages you gave it, and passes a new client to you when they are ready to start.
When the phone rings and your hands are full
Your voice agent
Your agent
Thanks for calling Marcus Lee Training. How can I help?
Caller
Hi, I am coming back from a knee surgery and my physio said I can start strength work again.
Your agent
Glad to hear you are cleared. How long ago was the surgery, and how many days a week are you hoping to train?
Caller
Four months ago, and probably twice a week.
It gets the goal, the history and the schedule they are hoping for, and texts you the whole thing the moment the call ends.
What it takes off your plate
Rates and packages
What a session costs, what a pack saves, where you train and whether the first consult is free are answered from what you taught it.
Enquiries that arrive mid-session
Your phone stays in your bag while you are coaching. Your agent replies in seconds, so the person who asked is still interested when you are free.
Reminders from what you said
Tell it to bring a thread back on Friday at nine, and on Friday at nine it does, which is how a follow-up you meant to send gets sent.
What comes with the number
- Your own local number, free, and it is yours rather than shared
- An agent that answers texts in your tone and takes calls while you are working
- Caller ID for texts and calls, so an unknown number arrives with a name
- Voicemail written out in the thread, under your own greeting in your own voice
- Every language, both ways: a customer texts in Spanish, you read it in English, and your reply arrives in Spanish
- Search across everything anyone has ever sent you
Every plan comes with a number and an agent, and the free plan has no card to enter. The plans are side by side on the pricing page.
Frequently asked questions
Can the agent book sessions for me?
Not yet. It answers questions from what it knows about your work and hands you a client who is ready to book, and you take it from there.
Can I keep client texts separate from my personal ones?
Yes. Your business number lives in the Neuron app, so client conversations are in one place and your personal texts stay where they are.
Do I have to give up my personal number?
No. Neuron gives you a second number that lives in its own app, so your personal number stays personal. Your customers reach the business line and your family reaches you.
Does my customer need to download anything?
No. Your business number sends and receives ordinary text messages and ordinary phone calls, so anyone with a phone can reach you.
What does it cost?
Neuron is free to start, with a real number and 50 texts. Neuron Pro is $9.99 a month, or $6.99 a month billed yearly, for unlimited texting and a number you choose. Neuron Premium is $29.99 a month, or $239.99 a year, and makes your agent unlimited on calls, on texts and in a chat on your website.
