A second number is how your work gets a front door of its own. Neuron adds a real local business number to the phone you already carry, with no second handset and no second SIM, and puts every customer call, text and voicemail in one place that is only about work.
How a second number works on one phone
Your business number lives in the Neuron app, on your iPhone, on your Mac, or in any browser. Customers call and text it the way they would any other number, and their messages arrive in Neuron rather than in between the texts from your family. When you reply, they see your business number, and your personal one is never shown.
Nothing changes for the people you serve. Your business number sends and receives ordinary text messages and ordinary phone calls, so nobody has to install anything to reach you.
What you get with the number
An agent that answers when you cannot
It answers texts in your tone and takes calls while you are on a job, asks what you would ask, and hands you the work. There is more about how it works on the virtual receptionist page.
Caller ID for texts and calls
An unknown number arrives with a name, what they do and where they are, so you know who you are talking to before you reply. Naming works on US numbers.
Voicemail you can read
Miss a call and the message is already in the thread, written out and ready to read. Your greeting plays in your own voice.
Autocorrect for your whole message
Type it fast between jobs, one handed. Polish fixes the typos and the grammar, so it goes out reading like you run a business.
Every language, both ways
A client texts in Spanish. You read it in English and reply in English, and they get Spanish. Say yes to work you used to pass on.
Powerful search
The gate code, the quote, the address. Anything anyone has ever sent you, found in seconds.
What it costs
Neuron is free to start, with a real number and 50 texts. Neuron Pro is $9.99 a month, or $6.99 a month billed annually, for unlimited texting and a number you choose. Neuron Premium is $29.99 a month, or $239.99 a year, and makes your agent unlimited on calls, on texts and in a chat on your website. The details are on the pricing page.
Frequently asked questions
Do I need a second phone or a second SIM?
No. The second number lives in the Neuron app on the phone you already have, and in the web app on any computer. There is no hardware to buy and nothing to set up with your mobile carrier.
Will customers see my personal number?
No. Calls and texts you send from Neuron come from your business number. Your personal number stays personal.
Is the second number free?
Yes. Every plan, including the free one, comes with a real local number that belongs to you. The free plan also includes 50 texts and an agent you can try for 30 minutes of calls and 100 replies.
Can I keep the number if I stop paying?
The number is yours while your account is active, including on the free plan. If you move up to Pro you can choose your number rather than take the one you were given, and it stays with you.
Does my customer need to download anything?
No. Your business number sends and receives ordinary text messages and ordinary phone calls, so anyone with a phone can reach you. Nobody has to install an app to talk to your business.
Which devices does Neuron run on?
There is an iPhone app, a Mac app, and a full web app that runs in any browser, including on Android. Signing up on the web gets you the same number and the same agent as signing up on the iPhone.
Where is Neuron available?
Numbers and business texting are available in the United States and Canada. Neuron does not send international text messages.
